San Francisco Travel Quality Study

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A group of ITS Berkeley researchers need your help! The San Francisco Travel Quality Study is looking for participants right now. If you have an Android phone and use SF Muni, sign up!

What is the goal of the study? We want to understand how the quality of public transportation affects people’s choice of how to commute, and how Muni can best be improved to suit riders’ needs. This is an innovative study in which we want to get direct feedback from travelers. We are working with the SFMTA, so their voices will be heard! As a thank you, they receive a free Muni pass for a month!

Who can participate? Anybody who lives and works/goes to school in San Francisco; it doesn’t matter how they currently travel. Currently there is only an Android app available, but if resources permit, we might run an iPhone-based study early next year.

What does participation involve? The first round of the study runs from October 23 until December 7. Participants will be asked to install a survey app on their phones and use Muni on at least five days in November. They will then fill out the mobile mini-surveys (approx. 15 sec. each) for those days, plus three short online surveys (max. 10 min each) over the course of the six weeks of the study.

You can apply here.